Call Center Leader Dubai jobs

  • Full Time
  • Dubai
  • Negotiable USD / Year


Job Title : Call Center Leader Dubai jobs
Nationality Type : Any Open
Salaries : Negotiable
Job Location: Dubai, United Arab Emirates

Call Center Leader Dubai jobs. Currently we are looking for Call Center Leader for our company in Dubai. Interested Candidates Can submit their application.

Jobs career management

Job Duties and Responsibilities :
Be in charge of running and managing the call center daily
• Schedule and organize shift patterns for team members
• Understand all organization s products, services, procedures and guidelines and communicate same to all team members
• Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
• Conduct regular review of all call center agents performance and organize training sessions for underperformers
• Facilitate and organize training session for all agents and participate in recruitment of new call center agents.

Job Requirements and Qualifications :
Very Good English
• Ability to work under stress
• High coaching and monitoring skills
• Good Leadership skills
• Problem Solving Skills
• Presentation Skills
• Very Good Analytical Skills
• Very Good knowledge of Microsoft office
• Experience in customer service.

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Currently we are looking for Call Center Leader for our company in Dubai. interested Candidates can submit their application.

Call Center Leader Dubai jobs

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