Call Centre Associate jobs in Sharjah

Call Centre Associate jobs in Sharjah. Currently we are looking for Call Centre Associate for our company in Sharjah. Interested Candidates Can submit their application.

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Job Duties and Responsibilities:
• Ensure all service desk documentation is updated
• Organize and priorities normal workloads which include straightforward activities
• Manage and prioritise own workload
• Identify requests types and update their statuses on Concept Evolution
• Follow up on outstanding requests.

• Update customers on progress of requests
• Willing to work during weekends and public holidays
• To comply with the call and email quality monitoring scripts
• Verify through appropriate checks and comparisons that the information received.

Job Requirements and Qualifications:
• Minimum of 2 year’s Call Centre experience.
• Bachelor’s degree holder
• Familiarity with CRM and CMS
• Technical Evolution Background
• MS Office (Word, Excel and Outlook)
• Fluent understanding of the English.

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Currently we are looking for Call Centre Associate for our company in Sharjah. interested Candidates can submit their application.

Call Centre Associate job openings

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