Call Centre Associate jobs in Sharjah

  • Full Time
  • Sharjah
  • Negotiable USD / Year


Call Centre Associate jobs in Sharjah. Currently we are looking for Call Centre Associate for our company in Sharjah. Interested Candidates Can submit their application.

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Job Duties and Responsibilities:
• Ensure all service desk documentation is updated
• Organize and priorities normal workloads which include straightforward activities
• Manage and prioritise own workload
• Identify requests types and update their statuses on Concept Evolution
• Follow up on outstanding requests.

• Update customers on progress of requests
• Willing to work during weekends and public holidays
• To comply with the call and email quality monitoring scripts
• Verify through appropriate checks and comparisons that the information received.

Job Requirements and Qualifications:
• Minimum of 2 year’s Call Centre experience.
• Bachelor’s degree holder
• Familiarity with CRM and CMS
• Technical Evolution Background
• MS Office (Word, Excel and Outlook)
• Fluent understanding of the English.

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Currently we are looking for Call Centre Associate for our company in Sharjah. interested Candidates can submit their application.

Call Centre Associate job openings

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