Client Relations Executive job openings. Currently we are looking for Client Relations Executive for our company in Dubai. Interested Candidates Can submit their application.
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Job Duties and Responsibilities :
• Keeping up regular contact with clients and look for opportunities to delivering added value to client relationships
• Meets face-to-face with customers regarding requests or complaints and issues resolution
• Handle customer complaints and requests in a timely manner.
• Prearranges customer visits, units handing over in terms of documentations with liaise with Handover
• Follows-up on customer requests for unit cancellation and recommendation for other unit sales.
• Prepares and updates daily productivity report.
• Follows-up on customer requests for unit cancellation and recommendation for other unit sales
• Escalates customer issues and complaints to SPV & CRM Manager within 24 hrs; using proper documents to address the issue
• Follows and adheres to company policies and procedures
• Follows-up with customers on payment of installments and late payment reminders upon request from Finance Department.
Job Requirements and Qualifications :
• Bachelor s Degree
• 1-3 years of experience in customer service within a relevant industry; preferably within the Real Estate or construction sector
• Solid knowledge in customer satisfaction and retention
• Familiarity with reporting and follow-up work schemes
• Excellent Communication Skills
• Active Listening with professional problem solving skills
• Creative Thinking, to be able to come up with new ideas to improve customer service standards
• Strong ability and will to work under pressure
• Very good organizational and planning skills.
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Currently we are looking for Client Relations Executive for our company in Dubai. interested Candidates can submit their application.
Client Relations Executive job openings
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