Customer Care Sales Sharjah jobs. Currently we are looking for Customer Care Sales for our company in Sharjah. Interested Candidates Can submit their Application.
Job Duties and Responsibilities :
• Recommend promotions which can help patients save money on their medical or dental treatment
• Follow the suggested script provided to all Inside Sales Representatives
• Daily tracking and monitoring of Sales funnel, conversions, and projections
• Proactively identify systemic issues that need to be resolved to prevent future customer concerns
• Respond swiftly and courteously to customer inquiries or complaints.
• Capture customer information, including email addresses, phone numbers, desired healthcare destination & medica/dental procedures for future follow up
• Adjust sales presentation based on success/fail averages
• Coordinate with other departments (Sales managers, Marketing department);
• Record details of inquiries, comments and complaints.
Job Requirements and Qualifications :
• High level of technical savvy & ability to learn new programs/systems
• Fluently English Written, Read and Speak
• Excellent in French/ German/ Italian or Spanish.
• Excellent phone skills, Good personalities.
• Travel-savvy; must have international travel experience
• Prior sales experience
• Prior customer service or hospitality experience
• Experience tracking/maintaining a sales funnel & use or CRM/CMS systems
• Ability to work responsibly and productively from a remote home-office environment.
• Prompt and ready to service clients at the airport, hotels, hospitals/clinics
• Experience working with a clientele of diverse ages backgrounds, experience with elderly clients a plus
• Weekend availability when required
• Excellent overall communication skills
• Ability to handle a high volume of email and phone traffic (leads & prospects)
• A plus-Technical familiarity & knowledge of dental/medical procedures & terminology
• A plus- Experience with medical, hospital field.
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