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Customer Operator Job Opening in Dubai. we are looking for Customer Operator for one of our client based company in Dubai. all the Interested Candidates Can submit their Application, Customer Operator jobs Dubai
Job Duties :
• Resolve enquires within specified SLAs, escalating where appropriate and partnering with other departments to ensure an excellent end-to-end experience
• Take ownership of customer experience by understanding customer s perspective & provide efficient issue resolution
• Guiding customers on products and services, ensuring customers are aware of latest information and encouraging customer to use mobile application to its optimum best.
• Handle a range of queries related to order delivery and customer feedback and compliments
• Provide high quality front line customer experience and project a professional company image by providing accurate and timely support through live chat and mobile application
• To provide support to product design team from time to time, for testing of upgrades or new products.
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Requirements :
• High school degree.
• Ability to work with customers and colleagues in a fast-paced environment
• A can do attitude and sense of humor is a must
• English and Arabic language fluency is a must
• Customer oriented and friendly with a supportive presence on chat
• Previous experience in customer service is mandatory.
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Customer Operator jobs Dubai
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