Job Title : Customer Service Advisor jobs in Dubai
Nationality Type : Any Open
Salaries : Negotiable
Job Location: Dubai, United Arab Emirates
Customer Service Advisor jobs in Dubai. Currently we are looking for Customer Service Advisor for our company in Dubai. Interested Candidates Can submit their application.
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Job Duties and Responsibilities :
- Answering incoming telephone calls and orders requests
- Ensuring incoming and outgoing mail is processed promptly.
- Handling requests from different sources (mobile app and Hotline)
- Communicate with pharmacies to ensure right handling any pending issues.
- Understand and respond to Patients needs and issues over the phone.
- Comply with the work standards and processes
- Accountability for pending cases until resolved.
- Ensure a high level of Patient’s satisfaction.
Job Requirements and Qualifications :
- Experience in the call center/customer service minimum (6 Months).
- Clinical experience is a plus.
- Punctual, people oriented and problem-solving skills
- Discipline & strict compliance with policies & procedures.
- Ability to learn, seek knowledge and self-development.
- Ability to work on 12 hours shift basis.
- Proficiency in using MS Office application.
- Bachelor’s Degree in any discipline.
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