Customer Service Advisor jobs in Dubai

  • Full Time
  • Dubai
  • Negotiable USD / Year


Job Title : Customer Service Advisor jobs in Dubai
Nationality Type : Any Open
Salaries : Negotiable
Job Location: Dubai, United Arab Emirates

Customer Service Advisor jobs in Dubai. Currently we are looking for Customer Service Advisor for our company in Dubai. Interested Candidates Can submit their application.

Jobs career management

Job Duties and Responsibilities :

  • Answering incoming telephone calls and orders requests
  •  Ensuring incoming and outgoing mail is processed promptly.
  •  Handling requests from different sources (mobile app and Hotline)
  •  Communicate with pharmacies to ensure right handling any pending issues.
  •  Understand and respond to Patients needs and issues over the phone.
  •  Comply with the work standards and processes
  •  Accountability for pending cases until resolved.
  •  Ensure a high level of Patient’s satisfaction.

Job Requirements and Qualifications :

  • Experience in the call center/customer service minimum (6 Months).
  •  Clinical experience is a plus.
  •  Punctual, people oriented and problem-solving skills
  •  Discipline & strict compliance with policies & procedures.
  •  Ability to learn, seek knowledge and self-development.
  •  Ability to work on 12 hours shift basis.
  •  Proficiency in using MS Office application.
  •  Bachelor’s Degree in any discipline.

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