Customer Service Agent job openings. Currently we are looking for Customer Service Agent for our company in Dubai. Interested Candidates Can submit their application.
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Job Duties and Responsibilities :
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.
Job Requirements and Qualifications :
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
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Currently we are looking for Customer Service Agent for our company in Dubai. interested Candidates can submit their application.
Customer Service Agent job openings
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