
Confidential
Customer Service Agent Sharjah jobs. Currently we are looking for Customer Service Agent for our company in Sharjah. Interested Candidates Can submit their Application.
Job Duties and Responsibilities :
• Welcomes and answers all inquiries from customers in branch and via phone.
• Build sustainable relationships and engage customers by taking the extra mile
• Receives payments and gives out receipts for them, registering them in daily log.
• Manage classrooms in according to schedule
• Keep records of all conversations in our engagements database in a comprehensible way
• Handles complaints and act upon according to organization policy.
• Work according to rosters which include morning, evening shifts during weekdays, weekends and some national holidays.
• Reply to messages and comments on social media platforms
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets.
Job Requirements and Qualifications :
• University Graduate
• Mastering English and Arabic Language
• Mastering MS Office.
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Customer Service Agent Sharjah jobs
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