English Reviewer Sharjah jobs. Currently we are looking for English Reviewer for our company in Sharjah. Interested Candidates Can submit their Application.
Job Duties and Responsibilities :
• Review transcriptions done by internal transcribers and freelancers.
• Monitor operations production output against client guidelines and internal quality standards.
• Provide managers with regular performance feedback on the operations employees.
• Prepare & analyze quality reports and provide trend data for Management to review.
• Conduct calibration sessions with Quality and Operations teams to ensure consistency in the evaluation process.
• Participate in staff meetings to share observations and ideas
• Conduct training of employees when required to address gaps in performance quality.
• Proactively provides feedback to management regarding suggested improvements and training that would result in better delivery quality.
• Ensures successful delivery of relevant training and awareness sessions to staff in a manner that serves to overall implementation of the linguistics related tasks.
Job Requirements and Qualifications :
• Minimum 3-5 years of experience as a transcription reviewer.
• Effective listener with the ability to monitor large volume of operations production output on a weekly / monthly basis ensuring high accuracy.
• Excellent communication, organizational and interpersonal skills.
• Flexibility and the ability to work on multiple projects simultaneously, excellent organizational skills with attention to details.
• Must be able to work in a fast paced, ever changing, team-oriented, collaborative environment with a sense of urgency.
• Eye for detail, and reviewing skills.
• Skill to address performance gaps in a professional manner with employees.
• Talent to communicate with all levels of Department management
• Aptitude to learn and become a Subject Matter Expert on our clients specific guidelines.
• Excellent verbal, written, and interpersonal skills
• Skilled at time management and multitasking
• Team player with affinity for collaboration and communication.
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