Front Office Executive jobs in Sharjah

Front Office Executive jobs in Sharjah. Currently we are looking for Front Office Executive for our company in Sharjah. Interested Candidates Can submit their application.

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Job Duties and Responsibilities :
Ensure timely response to all the telephone calls received at the front desk and respond or transfer them appropriately ensuring highest levels of customer care.
Ensure front office reception area is ambiance is appropriately maintained to comfort patients
Welcoming the patient to the facility and ensuring all of the patients questions are responded with accuracy.
Carrying out the registration process to assist the patients for doctor appointments, laboratory tests, radiology tests and any other services as desired / required.

Ensuring registration documentation are complete to adhere to the department policies and procedures
Clearly communicate with the patient and family about the pre-procedure requirements and steps involved
Educate the Patient / Patient Family on doctor s consultation / follow up therapy or laboratory test procedures in line with the requirement of the patients visit.
Contact the patient to update when the approvals are received from the Insurance, to enable the patients to visit for the required procedures or tests.
Ensure that only approved insurance claims for testing or therapy are being invoiced to enable generate barcodes for report documentation.
Coordinating with office assistants to ensure the request form for diagnostic services / branch are being appropriately addressed.

Job Requirements and Qualifications :
Preferably graduate of Nursing or with medical background.
Proven work experience as a Front desk manager or Reception manager
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficiency in English
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities
Problem-solving skills.

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Front Office Executive jobs in Sharjah

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