Front Office Executive

  • Full Time
  • Dubai


Walk in interview for Front Office Executive. Currently we are looking for Front Office Executive for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
• Ensure timely response to all the telephone calls received at the front desk and respond or transfer them appropriately ensuring highest levels of customer care
• Ensure front office reception area is ambiance is appropriately maintained to comfort patients
• Welcoming the patient to the facility and ensuring all of the patients questions are responded with accuracy.
• Clearly communicate with the patient and family about the pre-procedure requirements and steps involved
• Ensure to follow the documentation process including the patient consent form sign-off required for process healthcare insurance claims
• Adhere to the protocol for acquiring approvals for certain procedures / tests or medication.
• Advice the patient about turnaround the usually required by the insurance policy
• Coordinating with office assistants to ensure the request form for diagnostic services / branch are being appropriately addressed.

Job Requirements and Qualifications :
• Preferably graduate of Nursing or with medical background.
• Proven work experience as a Front desk manager or Reception manager
• Hands on experience with office machines
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills.

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