Operations Agent Sharjah jobs

Operations Agent Sharjah jobs. Currently we are looking for Operations Agent for our company in Sharjah. Interested Candidates Can submit their Application.

Job Duties and Responsibilities :
• Build relationships with existing clients to understand their business needs
• Acts as the advisor by providing well informed and appropriate advice to clients about where and when to travel based on their traveling needs.
• Offers face to face, Email, and telephone advice to customers.
• Keeps product and brand knowledge up to date whilst having in-depth knowledge of all destinations.
• Follows up with clients about travel plans and make adjustments as needed
• Handling inquiries in a professional and timely manner .
• Responsible for flight, travel ancillaries and accommodation arrangements.
• Coordinating with Travel Supervisor and other team members to efficiently handle complaints and refunds.
• Ensure all data on the system and all related documentation are complete and accurate.
• Collaborate efficiently with the direct manager.
• Provide thorough reporting to the Management.

Job Requirements and Qualifications :
• Bachelor’s degree (preferably Hotels and Tourism)
• Postgraduate certificates and/or diplomas will be an asset

Training Courses
• Sales Techniques (Preferred)
• Customer Service
• Communication Skills
• Negotiation Skills

Minimum Years of Experience
• 0-2 years in the same field (Fresh Graduate is preferred)

Skills Required
• Excellent computer skills (Advanced usage of MS)
• Fluent English language
• Excellent communication skills
• Excellent time management
• Customer orientation
• Solve minor problems
• Making decisions on minor issues.

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Operations Agent Sharjah jobs

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