Operations Developer jobs in Dubai

  • Full Time
  • Dubai
  • Negotiable USD / Year


Job Title : Operations Developer jobs in Dubai
Nationality Type : Any Open
Salaries : Negotiable
Job Location : Dubai, United Arab Emirates

Operations Developer jobs in Dubai. Currently we are looking for Operations Developer for our company in Dubai. Interested Candidates Can submit their application.

Jobs career management

Job Duties and Responsibilities :

  • Handle all escalated vendor & customer issues with the objective of resolving within set SLA period.
  •  Identify the root cause of any customer or vendor issue and highlight them to the relevant area or department of the business.
  •  Lead & Implement Vendor & Customer Experience projects across the organization.
  •  Work on processes & technology to enhance vendor & customer experience
  •  Communicate all process; client changes and notifications to contact centers agents in a timely manner and manage their performance.
  •  Provide subject matter expertise support to agents.
  •  Motivate the team to provide first class service to all our vendors and customers.

Job Requirements and Qualifications :

  • Excellent multi-tasking and analytical skills
  •  Familiar with relationship management tools
  •  Proficiency in MS Office and google tools
  •  Clear communication and reporting capabilities
  •  Team management and leaderships skills
  •  Data oriented
  •  Over 1 year experience in contact centers management or customer/vendor experience.

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Currently we are looking for Operations Developer for our company in Dubai. interested Candidates can submit their application.

Operations Developer jobs in Dubai

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