Telephone Operator jobs in Sharjah. Currently we are looking for Telephone Operator for our company in Sharjah. Interested Candidates Can submit their application.
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Job Duties and Responsibilities :
Answers incoming calls.
Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
Places outgoing calls.
Receives guest messages and deliver the same to the guest.
Logs all wake-up call requests and performs wake-up call services.
Provides information about hotel services to guests.
Understand the telephone operator board or PBX switchboard operations.
Provides paging services for hotel guests and employees.
Knows what action to take when an emergency call is required.
Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.
Assists in reporting telephone equipment or service complaints and problems.
To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other.
Job Requirements and Qualifications :
Must be polite and courteous while answering the phone.
Open and close telephone functionality on the hotel front office software.
Keep records of calls placed and received by all departments and recording the call charges.
Setup conference calls in different locations and time zones.
Update directory information on the front office software.
Provide relay service for hearing-impaired guests.
Provides a paging service for hotel guests and employees. Process guest wake-up calls.
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Currently we are looking for Telephone Operator for our company in Sharjah. interested Candidates can submit their application.
Telephone Operator job openings
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