Telesales Representative job openings. Currently we are looking for Telesales Representative for our company in Dubai. Interested Candidates Can submit their application.
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Job Duties and Responsibilities :
• The best candidates are genuinely excited to help customers.
• Customer service representatives can put themselves in their customers shoes and advocate for them when necessary.
• They are confident at troubleshooting and investigate with in-house Travel Agents if they don t have enough information to resolve customer inquiries.
• Manage large amounts of incoming and follow-up calls in a timely manner.
• Build sustainable relationships and follow up with customers to meet their current & future travel needs.
• Keep records of all conversations in our call center database in a comprehensible way, process customer accounts and file documents.
• Deal with occurring travel problems, complaints or refunds.
• Follow up on payments & handling related paperwork (visa/tickets/receipts)
• Meet profit and sales targets for each trip to receive travel incentives.
Job Requirements and Qualifications :
• Must be patient, concerned, and passionately communicative. Love to talk.
• Problem-solving also comes naturally to customer care specialists.
• Ability to learn about products and services and describe/explain them to prospects
• Basic knowledge with travel websites for flights & hotels (ability to develop such skill through training).
• Excellent communication, presentation, and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Ability to multi-task, prioritize, and manage time effectively.
• Strong phone contact handling skills and active listening.
• Excellent English & computer skills.
• Proven experience as customer service/telesales representative/sales role will be a plus.
• Personal travel experience will be considered an advantage.
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Currently we are looking for Telesales Representative for our company in Dubai. interested Candidates can submit their application.
Telesales Representative job openings
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