Walk in interview for Account Executive

Walk in interview for Account Executive. Currently we are looking for Account Executive for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
• Managing a number of individual and corporate portfolio accounts
• Collaborating with the sales team to enhance portfolio growth
• Communicating regularly with customers by telephoning or meeting them face-to-face to handle any problems or complaints and ensure that they are receiving an excellent customer service
• Seeking innovative solutions to problems and processes to ensure customer satisfaction
• Managing customer payment procedures and handling suspension cases
• Managing the customer s renewal process
• Handling customers claims and requests using internal and customer-mandated procedures
• Pre-authorizing the go ahead for treatment procedures for customer
• Following up with customers to notify them of claim investigation results and any planned adjustments
• Processing internal reports and meeting deadlines for completion
• Communicating openly with supervisors and other team members to ensure accurate responses and to avoid duplication of effort, etc.

Job Requirements and Qualifications :
• Bachelor s degree.
• Proficiency in spoken Arabic and excellent English
• 1-2 years of customer service experience
• Advanced computer skills and a high level of competence in using Microsoft Office products
• Strong communication skills and an ability to multi-task
• Ability to work seamlessly in a team-based environment
• Positive, service-oriented, attitude with a commitment to offering superior service
• A medical background or a strong knowledge of the medical insurance industry is an advantage.

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