Walk in interview for Car rental agent

Walk in interview for Car rental agent

Job Duties and Responsibilities :
• Create a memorable rental experience by maximizing exceptional customer service
• Greet customers professionally and assist in the rental process
• Advise on and sell optional insurance products to the customer according to his/her needs
• Advise and walk customers through vehicles and functionality
• Meet and exceed sales and service goals
• Maintain office cleanliness
• Input reservations and follow-up with reservation confirmation
• Handle customer complaints with professionalism and confidence
• Complete daily lists and report to the Manager
• Other job duties as assigned to meet the business needs
• Handle telephone and email inquiries in a respectful, friendly and helpful manner.

Job Requirements and Qualifications :
• High school diploma or GED required, Associate’s or Bachelor’s degree preferred
• Minimum 2 year experience in sales or retail role
• Strong interpersonal and relationship building skills required
• Ability to follow defined service and sales processes
• Demonstrate strong verbal and written communication skills
• Must-be well organized and have the ability to multi-task
• Able to work a flexible schedule including early morning and/or late evening hours
• Must have basic computer navigation skills and knowledge of Microsoft Office Applications
• Must be willing to dress accordingly and maintain a clean professional appearance.

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