Walk in interview for Reception section head. Currently we are looking for Reception section head for our company. Location Dubai. Interested Candidates Can submit their Application. Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties and Responsibilities :
• Carry out pre-booking of vehicles for service, to ensure proper workshop loading
• Ensure that Honda minimum standards (SST) are maintained at all times achieve 100% from reception target
• Ensure vehicle is received efficiently and in a professional manner, to assure customer that his vehicle is in safe hands Ensure proper delivery of the vehicle to the customer
• Ensure job card is opened efficiently and accurately for quick and correct execution of the job zero tolerance
• Follow-up (during service) to ensure timely delivery of the vehicle to customers, with jobs carried out
• Ensure job card is opened efficiently and accurately for quick and correct execution of the job and once the job is completed; raise necessary invoices to ensure timely delivery.
• Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations
• motivation and morale in the team and ensure development of the staff, to achieve high level of employee
• satisfaction and thereby high productivity and customer satisfaction.
Requirements and Qualifications :
• Previous Reception/Call Centre/Telephone Operator experience essential
• Previous experience within the Automotive industry of huge benefit
• Automotive Aftersales exposure would be preferred, but not essential
• Courteous, polite, telephone and interpersonal manner
• Proactive, hardworking, motivated approach
• An understanding of IT systems (Word and Excel) would be advantageous
• Experience of basic accounting desirable
• Strong Communication skills in both Arabic and English
• Analytical skills
• Ability to accept additional tasks, duties.
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