Walk in interview for Reservation supervisor

  • Full Time
  • Dubai

Confidential

Walk in interview for Reservation supervisor. Currently we are looking for Reservation supervisor for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
Responsibilities and essential job functions include but are not limited to the following:
To ensure the reservation sales agents are filling the responsibilities as outlined in their job descriptions.
Supervising the day to day running of the reservation department ensuring that the workload is fairly distributed and completed in a timely and professional manner.
Understand the key principles of Pricing Strategies and Revenue Management
Retail, Corporate, Leisure, Group, Other
Rate Restrictions, availabilities
Maximize rooms revenue through the conversion of telephone calls into sales.

Utilize effective upselling techniques
Understand and take reservations to support the revenue management strategies employed by the Revenue Management leader in the hotel
Be fluent on all hotel products and services
Handle faxes and emails pertaining to rooms reservations
Be fully conversant with all market segments and rate plans used across all distribution channels
Be flexible in sales technique through offering the right product to the right customer at the right time
Co-host dinners/special events with the Sales Team and be involved in client entertainment as required
Identify Sales opportunities through individuals, Corporate Accounts, Wholesalers and Travel Management companies
Support the Reservations Manager and/or Revenue Management leader with special projects as required

Job Requirements and Qualifications :
Creativity, Listening and oral Skills
Ability to handle multiple tasks
Ability to organize work flow
Attention to detail.
Supervising, training and instructing skills

QUALIFICATIONS
Degree/Diploma in Training and Development or Hotel Management
Working knowledge of Opera, Microsoft Office.
EXPERIENCE
Minimum 3 years experience in Hotel as Reservations Agents.
Luxury hotel background preferred

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