Walk in interview for Reservations Agent

Walk in interview for Reservations Agent. Currently we are looking for Reservations Agent for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
• Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.
• Ensure clients satisfaction and adherence to Kempinski service standards.
• Follow internal credit policy.
• Follow up on lost business and bring information about them to the knowledge of the department superiors.
• Spot-check reservations made the previous day and check all VIP arrivals.
• Follow the internal up-sell programme for Reservations department.
Perform any other duties as assigned to them by management.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Job Requirements and Qualifications :
• Minimum of 1 to 2 years of experience in the same role
• Experience in a 5 star luxury hotel
• Arabic native speaker
• Fluency in English (Written and Spoken)
• Must possess outstanding Sales skills, Guest service skills, professional presentation and sophisticated communication skills
• Possess full command of Microsoft applications.

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