Walk in interview for Reservations Agent

Walk in interview for Reservations Agent. Currently we are looking for Reservations Agent for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
• Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.
• Ensure clients satisfaction and adherence to Kempinski service standards.
• Follow internal credit policy.
• Follow up on lost business and bring information about them to the knowledge of the department superiors.
• Spot-check reservations made the previous day and check all VIP arrivals.
• Test calls LQA / IFH results > 85%.
• Follow the internal up-sell programme for Reservations department.

Job Requirements and Qualifications :
• Bachelor’s degree in Hospitality or similar field
• Experience in a reservations department within the hotel industry
• Strong Opera systems skills
• Good knowledge of MS Office suite
• Excellent communication skills at all levels
• Excellent spoken and written English
• Any additional languages are of benefit.

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