Confidential
Walk in interview for Service Agent. Currently we are looking for Service Agent for our company. Location Dubai.
Key Responsibilities:
• Distribute publicity materials and handle lost property
• Provide safe, reliable, convenient and comfortable tram journeys
• Enforce revenue protection procedures and associated by-laws
• Provide the very best in customer service and information
• Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises
• Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner
Education & Experience:
• Ability to liaise in a professional and persuasive manner with staff at all levels in the organization
• Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment
• Lives the Serco values – Trust, Care, Pride and Innovation
• Customer focused, professional engage with customers and seeks to identify and meet needs, taking swift action to resolve issues with integrity.
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